Legal notice

Legal Notice

Store Identification & Operator Details

This website and online storefront are owned, operated, and maintained by ALEENA.HOME ONLINE SELLER.

  • Trade Name / Business Entity: ALEENA.HOME ONLINE SELLER

  • Legal Type: Sole Establishment

  • Main License Number: 1584640

  • Commercial Register Number (Register No.): 1376900

  • Licensing Authority: Department of Economy and Tourism (DET), Dubai, United Arab Emirates

  • Registered Business Address: Al Wuheida, Dubai, United Arab Emirates

  • Operating Jurisdiction: Emirate of Dubai, United Arab Emirates

Contact Information

For official legal correspondence, regulatory inquiries, or customer support, please contact:

  • Official Email: jawedturkman453@gmail.com

  • Official Phone / WhatsApp: +971-561453243

  • Customer Support Hours: Saturday – Thursday: 9:00 AM – 6:00 PM (Gulf Standard Time - GST)

E-Commerce Regulatory Compliance

This storefront complies with the requirements set forth under UAE Federal Law No. 14 of 2023 on Trading by Modern Technological Means (E-Commerce Law) and UAE Federal Law No. 15 of 2020 on Consumer Protection.

All commercial transactions, consumer protection guidelines, returns, and dispute resolutions are governed by the applicable laws of the Emirate of Dubai and the Federal Laws of the United Arab Emirates.

Intellectual Property Rights

All content published on this website—including but not limited to brand names, logos, text, product descriptions, photography, product design, audio clips, digital downloads, and website code—is the property of ALEENA.HOME ONLINE SELLER or its content suppliers and is protected under UAE copyright, trademark, and intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial exploitation of any site content without prior written permission from ALEENA.HOME is strictly prohibited.

Platform Hosting Notice

ALEENA.HOME is an independent merchant hosted on the Shopify e-commerce platform. Shopify Inc. provides the technical infrastructure and online platform that enables us to offer our products to you.

Shopify is not a party to any contract of sale entered into between ALEENA.HOME and the customer, and is not responsible or liable for product quality, order fulfillment, or legal obligations arising from sales executed on this website.

Online Dispute Resolution

In the event of a dispute or customer complaint regarding a purchase, customers are encouraged to contact our support team directly at jawedturkman453@gmail.com.

If a dispute cannot be resolved directly, consumers in the UAE may submit complaints to the Dubai Department of Economy and Tourism (DET) - Commercial Compliance & Consumer Protection Sector. All unresolved legal matters shall fall under the exclusive jurisdiction of the Courts of Dubai, United Arab Emirates.